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Título: Associate Account Partner, Salesforce
Cidade/Estado: São Paulo / São Paulo
Job DetailsWe are currently seeking an Associate Account Partner to join our growing Customer Success team. Ideal candidates should be high-energy, driven professionals who are knowledgeable of technology and have solid business-to-business sales and account management experience. Salesforce.com offers a fast-paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform. Effective Associate Account Partners will generate pipeline by identifying opportunities within our customer base, work closely with license sales, articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology. You need to be a self-starter, take initiative, consistently meet or exceeded quota and have experience closing deals less than $250K. Our goal is to build an organization of smart, ambitious Associate Account Partners, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Salesforce, integrity and reliability are as important as talent and effort.Responsibilities:Identifying and creating new qualified opportunities within current customer base, progressing those deals through a sales cycle to closed wonEngage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long-term trusted advisorTenacious and professional attitude to drive pipeline primarily through remote channels (phone, email, etc)Create compelling vision and clearly communicate our entry point services solutions with the goal of generating significant success and business value from a customer’s investment in the Salesforce PlatformCreate a positive impression with our customers by providing them with a world class experienceCollaborating with business development and core selling teams on account strategyUtilize industry expertise and business acumen to understand a customer’s motivation, business drivers, strategic goals and objectives, and desired business outcomesMeet or exceed quotaPartner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment.Minimum Qualifications:3+ years of consultative sales experience including 2+ years of inside/field sales experienceExperience with complex and escalated customer situationsDemonstrated ability to develop and maintain Director, VP or C-level relationships where you are recognized as a trusted advisorStrong knowledge of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions.Deep understanding of customer success principles, approaches and considerationsAbility to travelDesired Skills:Strong knowledge of Salesforce’s applications and value propositionSoftware and/or IT consulting sales experienceKnowledge of Salesforce product and platform features, capabilities, and best useAbility to prioritize, multi-task, and perform effectively under pressureHighly collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environmentAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this
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