Cash Collector Representative – Curitiba

Líder e Gestão

*NÃO ENVIE CURRÍCULO SEM TER O PERFIL SOLICITADO! SEU CURRÍCULO SERÁ DESCARTADO NESTE CASO.

Título: Cash Collector Representative

Cidade/Estado: Curitiba / Paraná

Descrição:

General Information

Solvay is a science company whose technologies bring benefits to many aspects of daily life. With more than 24,100 employees in 64 countries, Solvay bonds people, ideas and elements to reinvent progress. The Group seeks to create sustainable shared value for all, notably through its Solvay One Planet plan crafted around three pillars: protecting the climate, preserving resources and fostering better life. The Group’s innovative solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, health care applications, water and air purification systems. Founded in 1863, Solvay today ranks among the world’s top three companies for the vast majority of its activities and delivered net sales of €10.2 billion in 2019. Solvay is listed on Euronext Brussels (SOLB) and Paris and in the United States, where its shares (SOLVY) are traded through a Level I ADR program.

Solvay Busines Services (SBS) is the global organization supporting internal and external growth by integrating the major end-to-end administrative processes as well as the information services of the Solvay Group, through three strategic objectives: strategic agility and customer centricity, service excellence and talents and innovation.

Job Overview and Responsibilities

  • Perform full Cash Collection services for Solvay third party customers which are located in North America and Latin America region and comply with company policies and procedures.
  • Manage day-to-day Chasing and Pre-chasing activities by phone calls and Emails.
  • Handle disputes including communication to related parties.
  • Prepare reports to the business team and Credit team on an accurate basis.
  • Coordinate with various teams in Credit Management, Sales, Customer Service, and Account Receivable by working on the root cause analysis and solutions to overcome challenges.
  • Answer requests from internal and external stakeholders.
  • Continuously improve individual, team and organization’s performances.
  • Education and Experience

  • Bachelor’s degree in Accounting, Finance or related fields
  • Experience in Cash collection or Customer Service related function
  • Skills

  • Ability to speak and write English fluently
  • Customer centricity and collaborative mindset
  • Good telephone communication skills with developed negotiation techniques
  • Detailed-oriented
  • Ability to follow-up and follow through with multiple tasks
  • Flexible, can-do attitude with strong achievement drive
  • SAP experience is a plus
  • Additional Information

    Fluent English is mandatoryFluent Spanish is a plus

     

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