Client Operations Assistant – Setup Cell – São Paulo

Líder e Gestão


Título: Client Operations Assistant – Setup Cell

Cidade/Estado: São Paulo / São Paulo


GET TO KNOW USWe simplify wellness so you can find everything in one place. Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world.At Gympass, you not only have the opportunity to build a career in a fast-paced global environment – but you’ll change the way the world defines wellness: mind, body, and mood!WHAT MAKES A GYMPASSER?We are passionate about our mission! Whatever your job title is, here you can make a global impact and change people’s lives. At Gympass, we collaborate, set high achievable goal expectations, and focus on the end result. It’s a challenging, evolving environment that allows you to learn and grow. You will face a disruptive and emerging business model that will push you in several areas, with no boundaries for creation and collaboration.THE OPPORTUNITYWe are looking for a Client Operations Assistant – Setup Cell to join our Strategy team in São Paulo! A Client Operations Assistant will help our team interact with different areas, learn and grow professionally.YOUR IMPACT Responsible for setting up new Gympass partner companies, also responsible for adjusting all contract changes and contract cancellations;Mediate with other areas of the company to satisfy the needs of CX, Operations, Finance, Technology, Marketing, and others;Question and reconstruct the current processes, proposing improvements in order to guarantee the success of the benefit;Work with partner areas and help in the development of new tools for the team;Conflict management with partner areas;Great communication, to help build processes and solve problems. WHO YOU ARE Graduation complete or in final stage;Advanced / fluent English;Advanced / fluent Spanish;Experience with Excel is a plus;Be communicative and have a good interpersonal relationship;Be questioning and go after the necessary information to complete the system correctly daily;Make presentations and reports;Problem Solver; WHAT WE OFFER YOUWe’re a wellness company that is committed to the health and wellbeing of our employees. Our benefits include:1) WELLNESS: Health, dental, and life insurance health.2) GYMPASS DISCOUNT: We believe in our mission and encourage our employees and their families to find their passion too. 3) PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. BR: Vacations after 6 months and 3 days off per year. 4) PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family.BR: 100% paid parental leave of 6 weeks to all new parents, of both biological and adopted children, regardless of gender and parent’s relationship with the co-parent, Also extended maternity leave under local legislation. 5) CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development. 6) CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! 7) FLEXIBLE SCHEDULE: We give our employees some flexibility to adjust their working hours, letting them adjust their starting time within a range of 3 hours.



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