Líder e Gestão
*NÃO ENVIE CURRÍCULO SEM TER O PERFIL SOLICITADO! SEU CURRÍCULO SERÁ DESCARTADO NESTE CASO.
Título: Customer Support
Cidade/Estado: Porto Alegre / Rio Grande do Sul
Nelogica develops high-end technology for financial market trading, and we are looking for professionals who dream of being part of a high-performance team, want to be the best in their areas, can contribute daily to revolutionize the future of the financial market!This position is for our Support Team. We are looking for communicative and problem solving oriented people, who wish to grow together and reinvent the future of the financial market. We are seeking professionals who are passionate about adding value to the product through specialized support with a focus on service excellence for our customers and partners.The customer support team performs a dynamic activity, dealing with critical issues and constantly contributing with the development team. That’s why we are looking for resilient professionals, with skills to deal with different customers and service agility in an ever-changing environment. The work focuses on multichannel remote support, solving doubts and supporting the best use of our products.What we are seeking:A degree (in progress or completed) in IT, Business or related areas; Availability to work in 5×2 shifts with rotational days off (Morning: from 8 am to 5 pm with a 1hr break; Afternoon: 2 pm to 11 pm with a 1hr break; Night: 11 pm to 8 am with a 1hr break); Identification with customer service and passion for solving problems;Have English language proficiency (written and verbal). You will rock if: You have knowledge or is enthusiastic about the cryptocurrency and financial market; You have professional experience with customer support.Language: We are a Brazilian company. This description is written in English because proficiency in this language is an essential skill for this role. Also, because foreign candidates are welcome to work with us!All candidates will be considered, regardless of race, color, religion, gender and gender identity, sexual orientation, nationality, disability, or age.
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