Líder e Gestão
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Título: Legal Investigations Support Team Lead
Cidade/Estado: São Paulo / São Paulo
Our Legal team needs more than attorneys to keep things moving. Our Legal Operations team is charged with improving and maintaining the Legal team’s internal processes, systems and tools. Responsible for tracking objectives, coordinating financial planning and solving technology challenges, you are entrepreneurial, proactive and highly organized. You keep costs down, engage third-party vendors and make the Legal team’s services better, faster and more efficient.As a Legal Investigations Support (LIS) Team Lead, you are a driving force behind the success of your team of reports. You are ready to take initiative to understand the work at a detailed level, create and improve processes, maintain records, conduct legal research and coordinate communications across the team. As you closely support your team, you may find yourself working with multiple groups within the Legal Department, internal clients across Google’s policy, support, product and tools teams, and external parties. You’re an independent thinker who isn’t afraid of ambiguity, or to ask questions, and you’re organized in a way that never overlooks the details.20th century laws don’t always solve 21st century problems, and Google Legal crafts innovative approaches for handling some of the toughest legal challenges of the information age. Whether you’re a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you take on unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world. Responsibilities Manage a team of Policy Specialists based in São Paulo directly and understand their work at a detailed level, providing mentorship, guidance and career development while encouraging innovative solutions. Collaborate with peer Team Leads based in the United States.Support escalations and facilitate communication of process and policy to internal stakeholders. Track team metrics and manage operational targets for individual team members. Analyze and respond to law-enforcement or civil legal requests from international agencies and participate in on-call pager rotation, responding to emergency law-enforcement requests. Assist in designing, implementing and documenting new policies and procedures that drive more efficiency, improve quality, and / or mitigate risk. Minimum qualifications:5 years of relevant professional experience.3 years of experience in operations, program management, project management or an equivalent field.Ability to speak and write in English and Portuguese fluently.Preferred qualifications:Experience managing operational processes with a high volume of requests, with heavy emphasis on velocity and accuracy.Experience with project management and process development under deadline pressure. Experience in communicating operational health and KPIs to an executive audience. Excellent judgment in sensitive matters and skill at identifying and mitigating strategic risk.
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