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Título: Microsoft Licensing Specialist
Cidade/Estado: São Paulo / São Paulo
Life is different at N3. We are driven by our passions and propelled by our quest to innovate, thrive and learn. We are the tastemakers of technology, transforming the way the world works and shaping the future of business. We work hard. We play hard. We make moves. Here, success is no accident. It’s ours to grow.Microsoft Licensing Specialist Overview: The Microsoft Product & Licensing Specialist plays a critical role in supporting customers and partners on a wide variety of Microsoft Products and Licensing. The Msft Specialist is exposed to broad range of inquiries on various Microsoft topics and understands how the various product licensing use rights and agreements work together to help provide answers on pricing, and basic program terms and conditions. The Specialist position be responsible for responding to inquiries on the complete family of Microsoft products, the Specialist will also “own” and manage the clients, its responsible for updating product information, updates and news internally Responsibilities/Job Function.Duties and Responsibilities: Key responsibilities include but aren’t limited to:Licensing Assessments: Responsible for providing Specialist Licensing support and service to partners/customers. Drive qualification of Compliance opportunities using Analysis and Licensing knowledge. Develop accurate, relevant and complete analysis for customers and partners.Support customer / partner escalations related to Microsoft licensing engagements.Remain current on LSS Microsoft rules and regulations and be able to provide updates with regards to changes relevant to our processes with customers. Requirements: Bachelor’s degreeKnowledge of Microsoft Licensing programs/Agreements and Products -MUST-. Excellent communication and negotiation skills required, as well as excellent presentation skills, both internally and customer-facingMinimum of 1 year of experience working with Microsoft Licensing program/agreements/products.Familiarity with Microsoft SPLA/EA/MOSP licensing programs for Service providers, partners, resellers, and distributors.Strong analytical, mathematical, and tool skills (Excel, Pivot tables, data manipulation and transformation).Experience working with the Microsoft price lists (EA, Select, Open, etc.). Preferred. Must be able to deal with a frequently changing environment, incomplete information, and complex stakeholder structures.Experience working with Dynamics CRMStrong team player Data Protection Requirement Adhere to all N3 Data Protection policies, standards, and procedures per your role. Take required continuing education courses in Data Protection at N3 for your role. Equal Employment OpportunityN3 recruits, hires, and promotes for all positions without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity and/or expression, handicap or veteran’s status. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment
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